SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Quality fishing products (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fishing reel needs to be purchased’separately
BUDEFO Maximus rods have been tested by users worldwide and are suitable for a wide range of fishing scenarios.
If you have any questions, you can contact our customer service at any time.
Very good pint, rings and Fuji reel holder, shipping ahead of schedule in the absence of testing it, I am very satisfied with the purchase.
bought the 2.58m casting. First impressions,looks nice trigger to butt length 33.5cm, PERFECT! Thought it might be 40mm or more. Action marked as MH. Going to use it for hard baits and Texas rigs.
Beautiful Rod and perfectly packed. Only thing left is to try.
Boy, extreme quality! Arrived right with the specifications I chose, without any defect, now just test. Recommend the store, store and brand.
Very happy with my purchase the top this product, I recommend store
This is absolutely the best packaged pole I have ever received. Came in a hard shell tube to avoid being crushed with some foam padding. Extremely well done Budefo! The rod itself seems extremely well made. It has a hook holder and looks fantastic. Extremely excited to use for primarily catfishing. Someone had mentioned theirs had a ruler on it for quick and easy length measurements which I was hoping for, but this one does not which is perfectly fine. The rod looks extremely sleek. It’s black but depending on the angle/lighting you look at it it changes to a holographic looking gray. I am extremely impressed and will 100% be buying more from this company! This is the only pole I have received from Aliexpress that was extremely well packaged and I wasn’t worried about getting a broken pole in the long shipping journey. Thank you guys! I had also asked the store a few questions prior to buying the pole which he answered very promptly. A+++
Very good product and good price. Fast delivery. When you try it, you will score again
looks an feels really good.
Got a set of these rods for me an my girl to fish the lake and leave in the truck. These are stiff but great quality for the price.
Great rod! Light weight and strong! And looks good with my new BFS reel.